Privacy Policy

Who we are

At Hoor Collection, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website or make a purchase.

By using our website (www.hoorcollection.com), you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (securely processed through third-party gateways)

b. Non-Personal Information:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Respond to your queries or customer service requests

  • Personalize your shopping experience

  • Improve our website performance

  • Send newsletters, offers, or promotional content (only with your consent)

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track website traffic, and understand user behavior.

You can choose to disable cookies through your browser settings, but this may affect site functionality.

4. Sharing Your Information

We do not sell or rent your personal data to third parties.

However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors, courier companies) to fulfill your orders.

  • Law enforcement or regulatory authorities if required by law.

All third parties are contractually obligated to keep your information secure and confidential.

5. Data Security

We take data protection seriously. All personal data is stored on secure servers, and payment transactions are encrypted using SSL (Secure Socket Layer) technology.

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data (where applicable)

  • Opt-out of marketing communications at any time

To exercise these rights, contact us at [email protected].

7. International Users

If you are accessing our website from outside Pakistan, please be aware that your data may be transferred to and processed in Pakistan. By using our site, you consent to this transfer in accordance with this policy.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact:

📧 [email protected]
📞 +92 303 0959811

Last Updated: April 25, 2025